Happy Customer Happiness Week! [INFOGRAPHIC]

Customer Service Week is once again upon us (starting from yesterday, Monday, October 6). Contact and call centers all over the world – at least those that actually do care about customer service and their employees – will be celebrating. It is that time of the year, observed by businesses worldwide, to show extra appreciation and recognition to the ones who face the customers daily – the valuable people who interact with, serve and care for, and provide support to your precious customers. So the customer experience fellows, and everyone involved in making it happen, are all about to get their due. Are you ready to celebrate National Customer Service Week? Join us!

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Supercharge Your Website with CloudFlare CDN [INFOGRAPHIC]

Have you ever been worried about your website’s speed and security or instances of sudden (or not that unexpected) malware or malicious traffic? How do you fight against hacks, virus attacks, and other ill-wishers, widespread on the Internet? The ugly truth is that sooner or later every website faces these issues and then the need for a solution that saves hours of efforts, huge costs, and inconveniences, is inevitable. (more…)

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Customer Care @WebHostFace [INFOGRAPHIC]

Given that generic web hosting is so commoditized these days, branding is one of the few differentiators left. Becoming a brand means transferring the sustainability of your company to your customers, who will advertise and sell for you, and step up to protect you if you stumble or fail. “Branded” is a tribute, not a verb – you can’t claim it, it has to be given to you.

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Twitter: You`ve got DM [INFOGRAPHIC]

“Hey, I just met you…and this is crazy…but here’s my Twitter, so DM me maybe…”

Hello again,

WebHostFace Twitter Tweety speaking.

Today we were going talk about what was going to be the hottest piece of news in the social media world – Twitter’s policy regarding Direct messages. After allowing the option to receive direct messages from any follower without the need to follow back for just a month, Twitter decided to backtrack and claimed everything to be just an experiment. People and especially whole marketing departments were overjoyed for awhile since such a major change was going to be a huge step for Twitter. (more…)

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