Since Firefox had its last update (39.0 at the time), it has tightened its security polices, which leaves some services unusable and R1Soft is one of them.
The Error given is something like: An error occurred during a connection to backups.webhostface.com:31500. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key)
This tutorial will guide you how to return a small part of the old Firefox security policies, so that R1Soft can be usable again.
- Open Mozilla Firefox (if you haven’t already)
- In the URL bar type about:config and press Enter
- It will ask you if you are sure that you want to proceed – press “I’ll be careful, I promise!”
- In the Search bar type security.ssl3.dhe_rsa_aes_128_sha and press Enter like so
- Only one record should come up, change it’s value from true to false like below
- In the Search bar again type security.ssl3.dhe_rsa_aes_256_sha
- Again change the true value to false
And you are done!
You should be able to use R1Soft just like before.
